We appreciate that you want to shop with the confidence of knowing that if you are not completely satisfied with your purchase you can return it for a no questions asked refund.
We will refund or exchange any item you are not completely happy with when you return it to us in a saleable condition within 30 days of the item being dispatched from our distribution centre (excluding original freight charge).
How to return an item:
Download and complete our quick Request a Return Form here.
Include the form with your returned product to:
10 Hood Street, Subiaco
Please return the item in its original condition, unused, in its original packaging, with product tags attached.
Bedtonic reserves the right to decline issuing a refund if the item is not returned to us in original condition.
This policy applies to all purchases made online from Bedtonic.
Please note that Bedtonic are not responsible for any returned item that is misplaced before it reaches our distribution centre. We at Bedtonic will not be responsible for any costs incurred in returning the item.
All return items sent back to our distribution centre will be refunded in the form of a credit being applied to the same credit card that the purchase was initially made with.
Please note: No refunds on sale items - we can provide store credit if it’s returned in its original condition with all tags attached.