DUVET COVER SET - WINTER WHITE
Material
What's included
Detailing
Care
Shipping & Returns
RETURNS POLICY
Hello!
Here at Bedtonic we understand it can be tricky buying online, especially as first time customer.
We offer an exchange or store credit on full priced, unworn items within 14 days of receiving your order. Please note: We do not offer a refund for change of mind.
Please choose your size carefully. We recommend checking your size against our size charts (links) on each product page to ensure you are choosing the correct fit.
Bedtonic tends to make on the bigger side compared to many brands.
We would love to help with any sizing requests before purchase, please contact Ana or Julie at support@bedtonic.com with any questions you may have.
Return Timeframe
We will exchange or credit any full price item you are not completely happy with, when you return it to us in a saleable condition, within 14 days of your order being received. We do not refund for change of mind or fit preferences.
What Items Are non returnable?
- Our Archive items have been heavily marked down and are non returnable. Contact us if you feel your item may be faulty.
- Socks, due to hygiene reasons.
Are There Any Charges For Returns?
- Exchange/Return shipping costs and taxes are to be paid by the customer.
- Original shipping charges are non-refundable
- Original tax and duties are non-refundable
- You are responsible for return shipping & duties payable unless the item is faulty.
Exchanges: Please make sure you include a prepaid & addressed post pack so that your replacement item can be sent straight back to you. If you are in. hurry we suggest sending a return Express Post bag.
How To Return An Item
To return or exchange a garment purchased through our website or in-store at Subiaco, please email Ana at support@bedtonic.com with your order number and name used for ordering. This email is monitored on a Monday, Wednesday and Friday between 9am-4pm excluding public holidays, so please be patient. This step is necessary in order to obtain confirmation that your garments are eligible for return and to receive further instructions for your return.
If you wish to exchange your full price garment for another size we can confirm availability and reserve the replacement garment for you in our stock system to avoid disappointment.
Posting Your Garment Back To Bedtonic
- Download and complete our quick Request a Return Form here.
- Please write clearly and include a mobile number.
- Include the form with your returned product.
- Please return the item in its original condition, unworn, in its original packaging, with product tags attached.
- Bedtonic reserves the right to decline issuing a store credit or replacement if the item is not returned to us in original condition.
- This policy applies to all purchases made online and in-store from Bedtonic.
- Bedtonic are not responsible for any returned item that is misplaced before it reaches our packing room/store so please take note of your tracking code. We at Bedtonic will not be responsible for any costs incurred in returning the item.
Bedtonic Returns
10 Hood Street, Subiaco 6008, Western Australia
Arrival Of Your Parcel At Our Packing Room.
For ease of mind we will email or text you once your parcel is received at our packing room.
Your exchange or store credit will be processed within 2-3 business days.
Your store credit will be applied to the same credit card or payment method you used that the purchase was initially made with. Your refund may take up to 7 days to appear in your account. This includes Afterpay.
Archive Sale/Discontinued/Clearance
At Bedtonic we take great pride in our reputation for quality. If you happen to receive a faulty or damaged item from an online purchase, please contact us immediately via email. We will need images and a description of the fault emailed to support@bedtonic.com
Our customer service team will assess the supplied documentation and get back to you with the next step. Please keep the item in original unworn condition with swing tags attached. Please note faulty items cannot be returned past 14 days of receiving your order. Any faults must be communicated with us as soon as your order has been unwrapped.
Linen is known as the wonder fibre. In cool weather, linen will retain body heat, keeping you warm and cosy, while during hot summer nights, it will absorb moisture and excess heat, making it feel cool against your skin. Read More
Sustainable White Linen Duvet Covers are the way Forward
If you choose to purchase our luxurious white linen duvet cover, then you are actively supporting our eco-friendly way of life. Each and every one of our linen doona cover products care for the environment by:
- Reducing toxic chemicals
Flax production uses far fewer pesticides, fertilisers and toxic chemicals than other materials. We also use non-toxic dyes for all of our products.
- Recycling all shipping materials
All of our products are packaged with our ethos in mind and sent in reusable and recyclable materials.
- Reducing waste
Our goods, such as our white linen duvet covers are made in small batches, to ensure high quality and limit waste. By working in this way, we can be sure that each one of our items is made with the love and care that they deserve. Creating superior products also increases their longevity, which supports our 'slow fashion' culture.
- Growing a greener world
We partnered with Carbon Neutral as part of their Plant a Tree program. 200 trees are planted each year by Bedtonic to compensate for any greenhouse gas emissions.
White Linen Duvet Covers fit for Royalty
Let's talk about how our white linen bedding befits you, our valuable customers. Because of its durability, it will stand the test of time. Our products will maintain fit and colour regardless of how often you wash them. Our products, including our beloved white linen bed covers, suit allergy sufferers thanks to their hypoallergenic and antibacterial properties. They are entirely versatile, too, because top-of-the-range luxury linen bedding will keep you both warm in the winter and cool in the summer. All of that plus the added extra of being unbelievably soft and cosy, what more could you ask for?
Find out More About our White Linen bed Covers.
If you want to purchase our white linen quilt cover, that's great! You won't regret your decision. All you need to do now is choose your size and add your fabulous new product to your basket. But don't worry. You can only pay part of the sum upfront if you want to. Our new afterpay facility allows you to split costs into four easy, interest-free payments. On the other hand, if you're not quite ready to purchase some white linen sheets and want to find out more, then look at our website, where you can read all about the history of Bedtonic or shop for our famous linen clothing in Australia. We would also love to hear from you, so if you have any specific questions, no matter how big or small, email us at support@bedtonic.com. Read Less
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