DUVET COVER SET - WINTER WHITE
Material
What's included
Detailing
Care
Shipping & Returns
Hello,
Thank you for shopping with us!
Here at Bedtonic we understand it can be tricky buying online, especially as a first time customer.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns policy. Please read our returns policy carefully to ensure your return is processed smoothly.
Eligibility for Returns
- We accept returns on full priced items within 30 days from the date of delivery.
- Items must be unused, unworn, and in their original sellable condition, including all tags, labels, and packaging intact.
- Items purchased from our Archive Sale, Final Sale, or Clearance are not eligible for returns or refunds unless faulty. Please choose carefully when purchasing from these categories.
- Socks, and accessories are not eligible for returns for hygiene reasons, unless the item is faulty.
- We strongly advise customers to thoroughly check and try on any ordered product as soon as it is received to ensure satisfaction with the item(s) purchased.
How to Return an Item
- Contact Us: To initiate a return, please contact our customer service team at support@bedtonic.com with this RETURN FORM within 30 days of receiving your order. Provide your order number, a brief reason for the return, and the items you would like to return.
- Return Authorisation: Once we confirm your return eligibility, we will send you a return authorisation email and instructions for returning the item(s).
- Packaging Your Return: Carefully package the items you are returning. Make sure the original tags, labels, and packaging are intact and the garments are carefully folded in the same way they were sent to you.
- Return Shipping: Customers are responsible for return shipping costs, unless the item is faulty or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.
- Processing Your Return: Once we receive your returned item(s), we will inspect it. Items must be suitable for re-sale. If it meets the return criteria, we will process your refund. Bedtonic reserves the right to deny refunds for returns that do not meet our return policy and eligibility criteria.
For more information on the return form, please download it here (RETURN FORM).
Refunds & Exchanges
- Refunds: If your return is approved, we will issue a refund to your original payment method within 7-10 business days. Please note that shipping charges are non-refundable.
- Exchanges: We offer size exchanges only, subject to availability. If you wish to exchange an item for a different size, please contact us within 14 days of receiving your order to check if the size is available.
- Exchanges for different items are not possible. To make the process as smooth as possible, we currently only offer exchanges for a different size of the same item. If you would like to try a different product, we recommend opting for store credit or a refund, so you can easily place a new order for the item you want.
- Faulty or Damaged Items: If you receive a faulty or damaged item, please contact us immediately with photos of the issue. We will cover the return shipping costs and either offer a full refund or send you a replacement.
- General Wear and Tear: bedtonic will not refund or exchange products that have been damaged due to general wear and tear.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned unless faulty:
- Socks
- Accessories (such as hats, scarves, or jewelry)
Items purchased from our Archive Sale, Final Sale, or Clearance are not eligible for returns or refunds unless faulty. Please choose carefully when purchasing from these categories.
Changes to this Policy
We may update this Returns Policy from time to time. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the date of the update.
Contact Us
If you have any questions or need further assistance with your return, feel free to contact us at support@bedtonic.com
Linen is known as the wonder fibre. In cool weather, linen will retain body heat, keeping you warm and cosy, while during hot summer nights, it will absorb moisture and excess heat, making it feel cool against your skin. Read More
Sustainable White Linen Duvet Covers are the way Forward
If you choose to purchase our luxurious white linen duvet cover, then you are actively supporting our eco-friendly way of life. Each and every one of our linen doona cover products care for the environment by:
- Reducing toxic chemicals
Flax production uses far fewer pesticides, fertilisers and toxic chemicals than other materials. We also use non-toxic dyes for all of our products.
- Recycling all shipping materials
All of our products are packaged with our ethos in mind and sent in reusable and recyclable materials.
- Reducing waste
Our goods, such as our white linen duvet covers are made in small batches, to ensure high quality and limit waste. By working in this way, we can be sure that each one of our items is made with the love and care that they deserve. Creating superior products also increases their longevity, which supports our 'slow fashion' culture.
- Growing a greener world
We partnered with Carbon Neutral as part of their Plant a Tree program. 200 trees are planted each year by Bedtonic to compensate for any greenhouse gas emissions.
White Linen Duvet Covers fit for Royalty
Let's talk about how our white linen bedding befits you, our valuable customers. Because of its durability, it will stand the test of time. Our products will maintain fit and colour regardless of how often you wash them. Our products, including our beloved white linen bed covers, suit allergy sufferers thanks to their hypoallergenic and antibacterial properties. They are entirely versatile, too, because top-of-the-range luxury linen bedding will keep you both warm in the winter and cool in the summer. All of that plus the added extra of being unbelievably soft and cosy, what more could you ask for?
Find out More About our White Linen bed Covers.
If you want to purchase our white linen quilt cover, that's great! You won't regret your decision. All you need to do now is choose your size and add your fabulous new product to your basket. But don't worry. You can only pay part of the sum upfront if you want to. Our new afterpay facility allows you to split costs into four easy, interest-free payments. On the other hand, if you're not quite ready to purchase some white linen sheets and want to find out more, then look at our website, where you can read all about the history of Bedtonic or shop for our famous linen clothing in Australia. We would also love to hear from you, so if you have any specific questions, no matter how big or small, email us at support@bedtonic.com. Read Less
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