DUVET COVER SET - WIDE NATURAL STRIPE + NATURAL WOVEN REVERSIBLE
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Shipping & Returns
Hello,
Thank you for shopping with us!
Here at Bedtonic we understand it can be tricky buying online, especially as a first time customer.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns policy. Please read our returns policy carefully to ensure your return is processed smoothly.
Eligibility for Returns
- We accept returns on full priced items within 30 days from the date of delivery.
- Items must be unused, unworn, and in their original sellable condition, including all tags, labels, and packaging intact.
- Items purchased from our Archive Sale, Final Sale, or Clearance are not eligible for returns or refunds unless faulty. Please choose carefully when purchasing from these categories.
- Socks, and accessories are not eligible for returns for hygiene reasons, unless the item is faulty.
- We strongly advise customers to thoroughly check and try on any ordered product as soon as it is received to ensure satisfaction with the item(s) purchased.
How to Return an Item
- Contact Us: To initiate a return, please contact our customer service team at support@bedtonic.com with this RETURN FORM within 30 days of receiving your order. Provide your order number, a brief reason for the return, and the items you would like to return.
- Return Authorisation: Once we confirm your return eligibility, we will send you a return authorisation email and instructions for returning the item(s).
- Packaging Your Return: Carefully package the items you are returning. Make sure the original tags, labels, and packaging are intact and the garments are carefully folded in the same way they were sent to you.
- Return Shipping: Customers are responsible for return shipping costs, unless the item is faulty or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.
- Processing Your Return: Once we receive your returned item(s), we will inspect it. Items must be suitable for re-sale. If it meets the return criteria, we will process your refund. Bedtonic reserves the right to deny refunds for returns that do not meet our return policy and eligibility criteria.
For more information on the return form, please download it here (RETURN FORM).
Refunds & Exchanges
- Refunds: If your return is approved, we will issue a refund to your original payment method within 7-10 business days. Please note that shipping charges are non-refundable.
- Exchanges: We offer size exchanges only, subject to availability. If you wish to exchange an item for a different size, please contact us within 14 days of receiving your order to check if the size is available.
- Exchanges for different items are not possible. To make the process as smooth as possible, we currently only offer exchanges for a different size of the same item. If you would like to try a different product, we recommend opting for store credit or a refund, so you can easily place a new order for the item you want.
- Faulty or Damaged Items: If you receive a faulty or damaged item, please contact us immediately with photos of the issue. We will cover the return shipping costs and either offer a full refund or send you a replacement.
- General Wear and Tear: bedtonic will not refund or exchange products that have been damaged due to general wear and tear.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned unless faulty:
- Socks
- Accessories (such as hats, scarves, or jewelry)
Items purchased from our Archive Sale, Final Sale, or Clearance are not eligible for returns or refunds unless faulty. Please choose carefully when purchasing from these categories.
Changes to this Policy
We may update this Returns Policy from time to time. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the date of the update.
Contact Us
If you have any questions or need further assistance with your return, feel free to contact us at support@bedtonic.com
Linen is known as the wonder fibre. In cool weather, linen will retain body heat, keeping you warm and cosy, while during hot summer nights, it will absorb moisture and excess heat, making it feel cool against your skin. Read More
Invest in Our Sumptuous Natural Linen Quilt Cover Set for Year Upon Year of Blissful Sleep
Here at Bedtonic, we believe that comfort shouldn't have to cost the earth. We're experts at weaving the best natural fibres into bedding sets that last, so you don't have to replace your homewares regularly and needlessly contribute to landfill. Bedtonic's founder, Julie Ramsey, grew up in stunning Lake Wanaka, NZ, and has worked hard to produce a long-lasting and sustainable brand that people can rely on. Try our natural linen quilt cover if you feel your home could do with a real investment piece, something luxurious and durable. You'll wonder how you lived without it!
We're tired of customers paying exorbitant prices for inferior-quality linen bedding sets. Carelessly processed synthetic fibres break easily, contribute to landfill, and can cause light sleepers to overheat during the night, leading to an unbalanced sleep cycle and the unfortunate add-on effects of a poor night's rest. Bedtonic's goal is to provide size-inclusive, locally made and thoughtfully constructed linen clothing and homewares for those who wish to move away from fast fashion and invest in pieces that last for years rather than seasons.
If You're Dreaming of Slow Living in Style, Get Our Natural Linen Quilt Cover Set
Take our natural linen quilt cover king size, for example. It can be hard to find high-quality natural-looking luxurious linen bed sheets for larger bed sizes, so many people are forced to turn to cheaply produced materials. With Bedtonic, your king-sized bed can be a safe haven from the worry of plastic, seamlessly blending in with an earth-conscious, healthy lifestyle. More than half of our products are produced by local experts in Western Australia, minimising our global carbon impact and investing in local talent. Each batch is carefully constructed in small batches, with special attention paid to accurately finished seams to maximise the longevity of the product. Sustainable practice combined with flawless quality like in our natural linen quilt cover.
With the modern world moving unmanageably, brands like Bedtonic are making a real difference. By promoting quality over quantity, we're using our products to slow down the demand for cheaply processed materials and poor-quality products. Why would anyone pay so much for bedding that gets transported halfway around the world, only to see it thrown away in a few seasons? Classic pieces like our natural linen quilt cover queen size can keep you cool in the summer, warm in the winter, and all-together stylish year after year!
Bedtonic: Where Natural Looking Linen Quilt Cover is Sustainable
Making your home a cosy, eco-friendly retreat has always been more complex. If you need help determining whether we can deliver everything we promise, take in our customer reviews! Since setting up shop, we've gathered over 4,000 five-star reviews – and our circle of happy customers keeps growing. Switching to reliable, durable, and renewable materials can make a real difference in your life. Better sleep, a better planet, and better health are all just a few clicks away. So, why not follow in the footsteps of our founder today and take your next step towards a renewable, considerate future?
If you'd like to know more about our products, like our natural linen quilt cover or our mission, please peruse our 'about' section below or contact the contact details provided. See total listings for our products via the shopping tab, and set yourself up for an all-natural makeover by ordering directly from our site. You deserve it! Read Less
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